proper twitter etiquette
December 14th, 2008If you’ve been on twitter long, I’m sure you’ve followed people only to unfollow them because of something that was offensive, or they just wern’t worth following anymore because they wern’t providing much value. Or are you completely new to twitter and you’re wondering what’s acceptable and what’s not? If that’s the case, welcome aboard. I’m going to give you the biggest “turn offs” and how to make it less offensive.
The first, and probably biggest turnoff is posting nothing but links saying “go here”, “go there”, “buy this”, “buy that” without giving a compelling “why” and with 140 characters, it’s very hard to do that in one tweet. What does give a compelling reason why someone should buy through your links is giving them great information, proving you know what you’re talking about before you post any affiliate links. In fact, if you’re reading this and don’t yet have a twitter account or have just gotten a twitter account, I recommend posting at least 25 tweets within a 1-2 week period (or until you get your 60th tweet overall, whichever is more acheivable for you) Hint, this is just a guideline for testing how much value you’ve provided on twitter based on how many tweets you have, obviously an @reply which helps another twitter user is obviously going to be more valueable than a general “did you know” tweet or “I’m doing something today with someone” tweet as a general message, and if most of you’re tweets are @replies that are answering people’s questions, you’re obviously going to get a good response with more affiliate links than someone who posts very few, if any @replies, especially if they don’t answer any questions from other twitter users.
OK, the next biggest turn off is ignorant comments past off as jokes. People want to know that you know what you’re talking about, If you know nothing about politics or the plumbing industry, than you have no business telling a nasty joke about Joe the Plumber like this one marketer did (and I won’t name names because that’s will give him publicity I don’t want him to have and I don’t want anyone who follows this other marketer to stop following me because you’re going to move to their side and against me). But I will say that nasty, ignorant comments about people who are just doing their job, asked a simple question and got the president elect to say what he really believes and is being trashed for it by people who have no idea how to even plunge a toilet! Let me take this back home, if someone who had absolutely no knowledge of marketing made a joke about how internet marketers steal money from poor people, wouldn’t that offend you as an internet marketer? The main point I want to drive home with this is be careful when making jokes, do your research before you make any kind of joke around any issue, and never make political jokes, those are one of the most offensive types of jokes unless you have the facts to back up the joke (and make sure you have the real facts, most “news” sources push opinions based in nothing but their emotions as news, this is especially true of cnn).
Now I don’t like talking about politics when I’m supposed to be talking about marketing, there are other sites for politics, which I don’t frequent much because it’s quite the hotbead for harrassment and rage, but it served as an example of how sounding ignorant can ruin any chance for gaining anybody’s respect. I was following the marketer who tweeted that joke about Joe the Plumber before he tweeted it hoping to get marketing advice, but I got more tweets from his personal life and about politics than I did marketing advice and once that ignorant comment came, that was it, I didn’t just unfollow him, I blocked him from getting anymore of my updates, that was the only time I’ve ever used the “block” feature.
I used the politics niche as my example of how ignorant comments damage your reputation in your niche because I’ve had personal experience with this, but the same applies to all niches, don’t joke about anything unless you know what your talking about because ignorant comments, whether intended to be funny or not, are no laughing matter, they will offend people because you don’t know what you’re talking about, and stay away from politics if you can. I can’t tell you how many people have followed me and I’ve decided not to follow them in return because they expressed a political veiw in thier tweets that I find reprehensible. Any attempt at brainwashing that tells the people that pushes the same crap they’re believing that “the problem is government, so we need more government”, I don’t have time for, so anyone who shoves it in my face or sneaks it under my door, I just block them. If I see it before following them, that’ll be the one thing that will cause me to absolutely refuse to follow the person back.
The third turn off is spamming, people don’t need to see the same message over and over again, once is enough. This also brings me to announcing your new followers, just send them an @reply thanking each new follower for following you. Is it more work? Yes, but if you take the time to thank each new follower with an @reply, you will get more loyalty from the people who follow you than you will with a message announcing all your new followers for the day.
At the end of the day, all you really need is common sence to know what’s acceptable on social networking sites like twitter, the guidelines I gave you are just that, guidelines. If you want to know more about twitter etiquitte, or if you would like to tell me what bothers you the most about what twitter users do, be sure to leave a comment and if I get enough comments, I might make a full information product about twitter etiquitte, I haven’t decided if it’ll be an ebook or an audio, but of course, I’ll need enough input on this blog to detemine if it’ll be a marketable product.
Happy tweeting,
Ben